The Village of Leetonia has changed the way we are billing Water and Sewer. The rates are still the same and the minimum rate is still the same; however, anything over the minimum usage will be billed in gallons rather than 1,000 gallons. With the installation of the new meters and the new meter program this allows us to bill by the actual water used during the month. When we bill in thousands, you had to wait until you used the 1,000 gallons to be billed for it. This caused fluctuations in the amount billed and caused some customers problems. Now, you will know how much you use monthly and you will be billed for the exact amount of water you use. Billing in gallons will now allow for a more consistent bill with no more guessing on your monthly water usage. If you have any questions regarding the billing process, please call the Water Office at (330) 427-6720.
WATER OFFICE HOURS
Monday 9:00 a.m. - 2:00 p.m.
Tuesday 9:00 a.m. - 2:00 p.m.
Tuesday 5:00 p.m. - 7:00 p.m. (THESE HOURS WILL NO LONGER BE IN EFFECT AS OF APRIL 1, 2020)
Wednesday 9:00 a.m. - 2:00 p.m.
Thursday 9:00 a.m. - 2:00 p.m.
Friday 9:00 a.m. - 2:00 p.m.
Online Billing and Payments
Our new Web Portal is https://leetonia.authoritypay.com
Through this link you can view your payments, bills and usage graph. You can also pay your bill online through your checking or with a debit or credit card. If using a debit/credit card, you are responsible for paying the convenience fee ($3.00 or 2.45% if over $122.00).
You are required to have an email address and your entire bill in order to register. Your account number and CID are located in the upper right corner of your bill and both are necessary to sign up online.
After registering and receiving your verification email, log back in to proceed.
Your payment will show up as pending until it is processed, this may take 24 hours. If using your checking account (ACH) the payment will be credited to your utility account on the due date and will be debited to your bank account within two (2) banking days.
You can also sign up to receive an e-bill rather than having your bill mailed to you each month.
No one can look at anyone else's information/account, only the person who has set up the online account and has the password. Should you have any questions, please call the Water Office at (330) 427-6720.